30 Days Return Policy
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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If purchasing more than 1 pair, the remaining pairs must be returned to us unopened.
Unfortunately, garments that have been worn can no longer be returned due to sanitary reasons. And you know, the market for second-hand underwear isnt all that flash!
Unfortunately, if you order multiple pairs of the wrong size, we cant cover the cost of returns (just yet).
To complete your return, we require a receipt or proof of purchase and email info@stepone.life
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