We Offer FREE RETURN and FULL REFUND if Any Quality Issue
All our artworks are made-to-order and are carefully handled and packed by our team prior to shipping to ensure they leave and arrive in perfect condition. We pride ourselves on keeping customers happy. We offer FREE RETURN and FULL REFUND if any quality issue. If the item is different from the description, or the item is damaged on arrival, we will issue a full refund. Returned item will be picked up by our courier at our cost. In order to begin the refund process you must send an email to info@gioia.com.au stating the following information: Customer Name: (the person who purchased the order) Order Number: Order Date: Once this information is received and confirmed, you will receive a confirmation email notifying you of the refund. Please be advised it may take a few weeks for a refund to appear on your credit card statement. We, however, are unable to accept returns or exchanges because of change-of-mind or ordering the wrong sizes. Please make sure you m... (more)
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